At Bedzy, your complete satisfaction sits at the heart of everything we do.
We understand you might have questions or need more information about our offerings, and it's our commitment to ensure you receive the comprehensive support and guidance you require.
As the holiday season draws near, we’d like to take a moment to thank our incredible team at Bedzy for their hard work and dedication throughout the year. To give them the chance to enjoy a well-deserved break with their loved ones, we’ll be operating with minimal staff from 23rd December to 2nd January.
During this period, our support team will still be here to assist you, but we kindly ask for your patience as there may be slight delays with support enquiries, live chat responses, and dispatch times.
We’re truly grateful for your understanding and continued support. From all of us at Bedzy, we wish you a joyful holiday season filled with happiness and cherished moments. Thank you for allowing us to be part of your year, and we look forward to helping you create even more comfort and style in your home in the new year!
For immediate answers, explore our Frequently Asked Questions (FAQs) section. It's packed with information addressing the most common enquiries we receive, allowing you to find solutions quickly and easily.
Should you need further assistance beyond the FAQs, we are ready to help. Here’s how you can reach us:
For issues related to partial or incomplete deliveries, or missing items, please click here for further information.
Our customer support team is here for you from Monday to Friday, 9 AM to 4 PM AEST, ready to offer the assistance you need.
Although we primarily operate online, our administrative offices are situated in Melbourne and London. Please be aware that these locations do not feature showrooms.
Melbourne Head Office: Bedzy HQ Level 23, 727 Collins Street Melbourne, VIC, 3008
London Office: Bedzy Limited 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Proudly 100% Australian-owned, Bedzy is exclusively an online retailer, a decision that significantly lowers our operational expenses. This unique advantage enables us to offer you an array of high-quality products at exceptionally competitive prices.
Our dedication to your satisfaction is absolute, and we're equipped to support you through various channels including email, social media, and live chat. This commitment ensures a seamless and delightful shopping experience from the comfort of your home.
We look forward to assisting you!
